Last Updated: [1/8/2026]
Soup for Hope (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when interacting with our website and services.
This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.
Depending on how you interact with our website, we may collect information such as:
We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and general website usage information.
We may use information we collect to:
We will not use your personal information for purposes that are materially different from those described here without appropriate notice or consent where required.
We do not sell or rent your personal information.
We may share information with trusted service providers when necessary to operate our website and deliver services, such as:
Where appropriate, these providers are expected to handle information in accordance with applicable privacy and security requirements.
We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or the security of our website.
If you make a donation or payment through our website, your payment information may be processed by a third-party payment provider.
Soup for Hope does not intend to store complete payment card details on its own website servers.
Payment providers may collect and process information according to their own privacy policies and terms.
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better experience.
Cookies may help us understand information such as:
You may be able to control or disable cookies through your browser settings. Some website functions may not work properly if certain cookies are disabled.
Our website may contain links to websites operated by third parties, including social media platforms, healthcare organizations, research institutions, event services, or other partners.
We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of those websites before providing them with personal information.
Our website is not specifically directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate records, fulfill legal or operational requirements, resolve disputes, and enforce our agreements.
The specific retention period may vary depending on the type of information and why it was collected.
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
To make a privacy-related request, contact us using the information below.
We may update this Privacy Policy from time to time to reflect changes to our website, programmes, services, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically.
If you have questions about this Privacy Policy or how we handle personal information, please contact us.